Infrastructure Management

As data centers competing with Cloud and SaaS offerings, IT organizations are virtualizing infrastructure to make it location-independent.

For its Retirement, Financial and Government Industry clients, technology organizations are challenged with running conventional physical data centers for their IT services, while adopting an increasing number of Cloud-based and SaaS (Software as a Service) solutions. The key to being able to operate both with native and virtual data center services is infrastructure management. Service Level Contracts need to be established in such a way that either an internal IT or an external provider can fulfill the critical security, availability, and robustness. This is the mission of conventional single physical data centers. Procurement and legal contracts with cloud vendors are a source of risk, as every vendor seems to want to structure the relationship differently. It behooves IT organizations to establish their own standards and require vendors to map their capabilities on the standard requirements that are defined for vendors to fulfill.

 

Service Catalog:

Infrastructure as a Service Software as a Service Performance Monitoring
Service-Oriented IT
Service Management
Data Center Planning
& Implementation
 

Case Studies

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— Warren Buffett,
CEO of Berkshire Hathaway