Regulatory Agency Addresses Risk Of Reporting Inaccuracies
A government agency charged with regulating the financial industry has regulatory reporting systems that were prone to system and integration interface errors, with the threat of them not being detected until they had impacted their published reports. They needed an automated performance monitoring solution that could detect these reporting inaccuracies in a timely way and allow them to be addressed before impacting their highly visible reporting functions. Enterprise Iron’s Infrastructure Management services helped assess the current platforms and provided an assessment of possible fits for an APM solution.
After selecting CA Wily’s Introscope and Customer Experience Manager, the team helped configure and deploy the solution precisely on the problematic systems and integration interfaces. Once these were operational, the client was able to root-cause analyze the problems, and was able to take other operational controls to mitigate the causes of the problems. As a result of working with Enterprise Iron, this highly visible government agency was able to reassure its industry reporting consumers that the integrity of its findings and reports was restored and that the risks of systems and integration interface related problems had been addressed.